Ticket Questions
Unfortunately, ticket requests cannot be transferred to a different date or event. Each event posted on our site has its own waitlist, and so if y...
Tue, 19 Nov, 2019 at 3:52 PM
If you’re holding General Tickets, there is a chance you’ll be upgraded to Priority. The way that works, is that as fans with Priority tickets ca...
Tue, 19 Nov, 2019 at 3:54 PM
Unfortunately, no. There is no way for us to guarantee seats. Ticket are distributed in excess of capacity, because unfortunately some fans with ti...
Thu, 21 Feb, 2019 at 2:11 PM
Sorry, we cannot transfer tickets to other users. Tickets must be used by the member whose name is on the ticket(s). Additionally, guests cannot use the ...
Thu, 21 Feb, 2019 at 2:52 PM
There are a few possible problems: 1) The show is sold out. We send out “Available” notices in batches. For example, if we have 100 seats avail...
Tue, 19 Nov, 2019 at 4:02 PM
There are a few reasons you'd want to edit your tickets: 1. Did you request too many tickets? That's easy! Simply edit your request i...
Thu, 21 Feb, 2019 at 2:12 PM
Unfortunately, once you've deleted a ticket from your 1iota account, it cannot be recovered.
Thu, 21 Feb, 2019 at 3:38 PM
Unfortunately, if it's three hours before the call call time, on the day of the event you had reserved tickets for, you won't be able to de...
Thu, 21 Feb, 2019 at 3:02 PM
Unfortunately, due to production's needs, and for safety, most shows limit the number of tickets requested to 2 or 4. If a show accepts group req...
Thu, 21 Feb, 2019 at 2:53 PM
Once you've submitted a ticket request you will be notified via email if that request is approved. You should assume you do not have tickets until ...
Thu, 21 Feb, 2019 at 2:12 PM